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Frequently Asked Questions

If Your Question Is Not Listed and What This Page Covers.

Mula Main

Short answers

How do I set a deposit limit?

You can set a daily, weekly, or monthly limit. The minimum daily limit is RM50, weekly RM200, and monthly RM500. To adjust, go to the account settings page and choose the 'Deposit Limit' option; changes apply from the start of the next period.

Which languages does support speak?

Live chat is staffed around the clock in English and Bahasa Melayu. A payment question is answered in either — DuitNow and GrabPay included.

Does the site work on mobile without an app?

Yes, the site runs in any mobile browser. On Android, you will see an 'Add to Home Screen' prompt the first time you visit; tapping it creates a shortcut that launches the site like an app. iOS users simply browse as normal.

What happens if a game disconnects?

Rounds in progress are settled server-side, so a dropped connection does not void a bet. The same rule covers live games and fishing games.

How fast is a withdrawal?

Between five and fifteen minutes on DuitNow and GrabPay, and inside one working day on a bank transfer.

Are balances and bets shown in ringgit?

Yes, every balance, bet amount, and transaction on the site is displayed in Malaysian ringgit (RM). There is no option to switch to a different currency, so you always see your funds in the local denomination.

If Your Question Is Not Listed

If the answer you need does not appear here, you can contact the support team directly through the live chat widget at the bottom of every page. The team handles English and Bahasa Malaysia queries. Alternatively, check the terms and conditions page linked in the site footer. That document covers all platform rules, including bonus terms and withdrawal policies not included in this FAQ.

What This Page Covers

This page answers the eight most common questions players ask before and after they start playing. You will find specifics on deposits, verification, turnover requirements, payment channels, mobile access, deposit limits, account rules, and currency display. Every answer is written to give you a straight, usable fact. Whether you are new to the lobby or an experienced player, these FAQs should save you a support ticket.

From here, Live Games, Fishing Games, Online Slots — or the promo, if an offer is what brought you.

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