Play Responsibly, Stay in Control

Take a Break or Self-Exclude

A cooling-off period pauses your account for a short time, such as 24 hours or a few days. Self-exclusion closes your access for a fixed term, like six months or a year. It cannot be lifted early for any reason, so choose your term carefully. Request self-exclusion in writing to the support team. They will process it and confirm. During the term, you will not be able to log in, deposit, or play. This is a firm commitment to step back and focus on other parts of your life.

The Facts About Money and Gambling

Gambling is entertainment, not a way to make money. It costs money to play, and the odds always favour the operator over any long period. No system, streak, or staking plan can change that mathematical reality. Treat any win as a bonus, not an income. The money you deposit should be an amount you are comfortable losing. If you are playing to recover a loss or to earn a living, it is time to step back and reconsider your approach.

Set Your Spending Limits

You can set deposit limits for daily, weekly, or monthly periods through your account settings. Loss limits and session time limits work the same way. A tighter limit takes effect immediately; a looser one only applies after a 24-hour cooling-off period. To request a limit, go to the responsible gambling section in your account or contact support. The site will confirm the change. These tools are voluntary and can be adjusted at any time, though any increase will be delayed to protect you from impulsive decisions.

Protecting Minors on Shared Devices

This site is for players aged 18 and above only. If you share a computer or phone with a minor, use filtering software to block access to gambling sites. Many free and paid options are available and easy to install. Keep your account login details private. Do not leave the site open unattended. Minors should never be able to play or see gambling content. Responsible play includes keeping the experience away from underage users.

Where to Get Confidential Help

Talk to a doctor or a licensed counsellor who understands gambling harm. Free, confidential support is also available from organisations like Gamblers Anonymous, GamCare, and Gambling Therapy. Search for them by name online to find their contact details. Telling one person you trust is often the hardest step, but it is also the most important one. You do not have to face this alone. These services exist to listen without judgement and help you make your own decisions about gambling.

Do You Recognise a Problem?

Ask yourself honestly: Do you chase losses, hoping to win back what you lost? Have you borrowed money or sold something to play? Do you hide how much time or money you spend? These are early warning signs that gambling may be causing harm. Do you play to escape stress, boredom, or sadness? Do you need larger bets to feel the same excitement? Have you missed work, sleep, or time with family because of gambling? If you answered yes to any of these, it is worth pausing and seeking support.

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